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Volunteering in a charity shop for the homeless can be tough - Moscow's Outcasts (E5)

Olga, the charity shop volunteer, speaks of her experience helping the homeless. Despite coming across rudeness, aggressiveness and ungratefulness every time she distributes free clothes, she found she couldn’t just leave this job because she needs this opportunity to convince the homeless to change their lifestyle. Anna and Sergey interview people in the charity shop queue for his video.

Related: Living in the world’s tallest slum - the "Tower of David"

They've got no home, no hope and no love. Life spat them out of its course and now instead of struggling for a place under the sun they struggle for a roof over their heads and a piece of bread. Some of them have accepted that the rest of their days are going to pass on the streets, but some's hopes still linger on of getting back into the groove.



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